Contact
Your questions – our service: We are here to help you in a straightforward manner.
Your direct line to LEAV
Whether you have questions about your booking, concerns about your flight, or feedback about your trip, we are happy to help.
Our service team can be reached via the contact form and will deal with your request as quickly as possible.
Please use our form for:
- Questions about existing bookings
- Changes or rebookings
- Baggage enquiries and special requests
- Praise, criticism or general enquiries
The more detailed your information, the faster we can help you.
Get in touch with us now!
You can contact us at any time using the form below.
We will get back to you as soon as possible.
Contact form
FAQ – Information on frequently asked questions
You can also find many answers directly in our FAQ section.
Here you can get quick help on topics such as:
- Check-in and boarding passes
- Baggage regulations
- Rebookings and cancellations
- Passenger rights and compensation
Online check-in with LEAV is convenient and can be done via our website or directly with the respective partner airline. You can usually check in between 72 hours and 3 houars before departure.
Your baggage allowance depends on your booking. You will find the exact details in your booking confirmation. As a rule, one piece of hand luggage is included; checked baggage may vary depending on the fare or tour operator.
Yes, with LEAV you have the option of selecting your preferred seat before departure. You can easily reserve your seat online via the booking management system or when checking in.
Please report to the lost and found desk at the airport immediately upon arrival. A Property Irregularity Report (PIR) will be filed on site, which is necessary for further processing.
Rebookings or cancellations depend on the fare booked or the tour operator. Please contact the agency or airline with which you made your booking directly.
Of course! Guests with limited mobility can request free assistance. Please let us know at least 48 hours before departure so we can make all the necessary arrangements.
If your flight is part of a package tour, please contact your tour operator directly if you have any questions. They will take care of any changes, special requests, or cancellations.